jaime earl

HOW WILL I KNOW IF MY ORDER HAS BEEN RECEIVED?

After placing your order you will receive a web confirmation and also an email confirmation.

HOW DO I CHECK THE STATUS OF AN ORDER I HAVE PLACED?

Log in, then to go to the "Order History" section (located on the left frame). You will see all your Jaimeearl.com orders along with their status and UPS tracking numbers.

If you are already logged in, click on "Your Account" (located on the top frame), then click on "Order History."

DOES JAIMEEARL TEST ITS PRODUCTS ON ANIMALS?

Jaimeearl does not test any of our products on animals, nor do we use animal-tested ingredients.

CAN JAIMEEARL SHIP TO PO BOXES/APO/FPO ADDRESSES?

Jaimeearl ships via UPS and Fed Ex which cannot deliver to PO Boxes.

IS IT SAFE TO ORDER ONLINE?

Ordering from Jaimeearl online is safe and secure. Once you click on "Order Review," you're on a secure server that uses Secure Socket Layer (SSL) advanced encryption technology. Your credit card information is encrypted when it is transmitted to us and is stored in a secure environment. SSL makes it virtually impossible for unauthorized parties to read any of the information you send us via the secure server.

PHONE:

678.292.6920

WHAT IF THE ITEMS I RECEIVE ARE DAMAGED IN SHIPPING?

If your package was damaged in shipment, please contact us at info@jaimeearl.com. We will replace the damaged items and place a claim with the shipping carrier who will pick up and inspect the package.

WHAT IS YOUR RETURN POLICY?

Jaimeearl would like you to be satisfied with your purchase. Jaimeearl.com will only accept returns on items purchased through the website with a receipt and order number. To return or exchange a purchase please email customer service at info@jaimeearl.com within 7 days of receipt of your purchase to process its return or exchange. We are unable to accept used skin and body care products after that period. We will gladly replace any damaged or defective item immediately or refund your original purchase price. We are unable to refund the freight charges

HOW CAN I SELL JAIMEEARL PRODUCTS IN MY STORE?

To request an Application of Interest, please email sales@jaimeearl.com

WHO CAN I CONTACT ABOUT CHARITABLE DONATIONS, EVENT SPONSORSHIPS AND MEDIA REQUESTS?

Feel free to contact our Public Relations department pr@jaimeearl.com.

THANK YOU!